Conditions d’utilisation

Terms of Service

Last updated: July 2026

Welcome to Andoria Creations. By accessing or using our website, you agree to be bound by these Terms of Service. Please read them carefully before placing an order.

1. General

Andoria Creations provides handmade and personalized products, including custom photo magnets, photography prints, photo paper prints, candles, soaps, and other creative products.

We reserve the right to update, modify, or replace any part of these Terms of Service at any time without prior notice.

2. Orders

By placing an order, you confirm that all information provided is accurate and complete.

For personalized products, it is your responsibility to ensure that uploaded photos, names, text, and other customization details are correct before completing your purchase.

3. Pricing

All prices are displayed in the selected currency and may change without prior notice.

Applicable taxes and shipping costs are calculated during checkout where required.

4. Personalized Products

As our personalized products are made specifically for each customer, they cannot be returned or exchanged unless they are damaged, defective, or incorrect due to our error.

5. Shipping

We ship worldwide.

Delivery times are estimates and may vary depending on your location, customs processing, and shipping carrier.

Andoria Creations is not responsible for delays caused by shipping companies, customs authorities, or events beyond our control.

6. Intellectual Property

All photographs, artwork, product designs, logos, graphics, and website content are the property of Andoria Creations and may not be copied, reproduced, or used without our written permission.

Customers confirm that they have the legal right to use any images or artwork submitted for personalization.

7. Limitation of Liability

To the maximum extent permitted by law, Andoria Creations shall not be liable for indirect, incidental, or consequential damages resulting from the use of our products or website.

8. Privacy

Your personal information is handled in accordance with our Privacy Policy. We only collect the information necessary to process your orders and provide customer support.

9. Governing Law

These Terms of Service are governed by the laws of the Republic of Croatia. Any disputes arising from these Terms shall be subject to the jurisdiction of the competent courts in Croatia.